Essential Services
Oventium Next Gen Essential Services
Oventium’s Next-Generation Essential Services is an advanced security program that caters to clients’ security needs. It is backed by a team of Seasoned Certified Security Engineers (SCSE) and project managers with experience in supporting and implementing hundreds of clients in all industries.
Essential Support is an advanced support program that caters to clients’ security support needs. It is backed by a team of Seasoned Certified Security Engineers (SCSE) with experience in supporting and implementing hundreds of clients in all verticals throughout the New England area.
The service will assist clients in getting the most out of the technologies they have invested in, control service costs with a fixed price, and secure their infrastructure as intended.
Some of the main benefits of the Essential Support Program:
Validating that there are no security gaps within the configuration that create risk.
Monitoring expected platform performance and health every quarter.
Policy Audits and Best Practice Reports give you peace of mind as well as third-party validation on configurations.
Lifecycle Management to address upgrades and patching to keep a constant state of OS/Product security.
OEM Liaison for case and trouble ticket assistance.
Quarterly meetings to review service and technologies under support.
Available options for A La Carte services.
Since not every client is the same, there are varying levels of support that allow an option that fits everyone’s needs.
